Without a hard look at your company’s goals and unique situation, there really isn’t a concrete answer to these questions. The true test of pursuing either an SEO campaign or PPC advertising (or both) is knowing that it all boils down to your company philosophy, ROI objectives, budget, and countless other monetary and marketing factors.

To determine which, or what combination of both, might offer the most bang for your buck, let’s examine five types of “models” that my search engine marketing company often deals with.

1. SEO Only

Some clients are strictly interested in kicking off an SEO campaign, usually for a few basic reasons. They often have tried pay-per-click and decided it didn’t work, so they aren’t interested in trying it again in the foreseeable future (whether the initial campaign was set up effectively and the channel should be revisited is a subject for future discussion). They also often feel that since they themselves ignore PPC ads on the right hand side of the page, everyone else must do the same.

While there’s nothing inherently wrong with pursuing search engine optimization exclusively, it can take awhile to achieve rankings for competitive, profitable keyphrases, and there’s simply no way for your search engine marketing company to accurately predict (as they probably can with some degree of accuracy with PPC advertising) exactly what the initial results will be, and precisely when they will appear.

However, for companies which do not have an immediate sense of urgency in their online marketing initiatives and who for whatever reason do not want to pursue PPC, organic SEO still offers a great, albeit slightly delayed, return on investment.

2. PPC Only

Alternatively, a search engine marketing company may encounter the clients who are primarily interested in PPC…and nothing else. Even with a limited spend, clients can turn their campaigns on and off as needed, making market segments easier to control than with an SEO campaign. Pay-per-click also allows clients to achieve a somewhat predictable ROI if the campaign is managed effectively: “If I spend X, I’ll get back Y.”

The clients that fall within the ‘PPC advertising only’ category may have worked with a search engine marketing company before, pursuing SEO exclusively, and achieved less than stellar results. Despite all the positive press hyping up what search engine optimization can do for website visibility in recent years, it still tends to be viewed as more voodoo than science by most companies pursuing online marketing for the first time. With such companies, organic SEO is usually a topic we broach after achieving success with PPC.

3. SEO with PPC Stopgap

The first and most common question a search engine marketing company may hear concerning an SEO campaign is how long it will take to achieve results. Naturally, clients want to be able to see the investment almost immediately. This is where the PPC stopgap approach comes in. Though a client’s budget is usually fixed, they are often willing to spend a little more on the front end to see immediate results. Once positive results are evident, PPC spending is scaled back as SEO takes hold. An advantage of this approach to clients with limited budgets is that it can be managed on a very granular level.

When top organic results are achieved for a given keyphrase, PPC bidding for that term can cease. Over time, PPC expenditures can theoretically be eliminated entirely. This model appeals to those who want a wide range of coverage and immediate results but have a fixed monthly budget that they do not control.

4. Hybrid Model.

A hybrid model is similar to a stopgap model, except that the client has no intention of eventually leaving the PPC arena entirely. Rather, the client has their search engine marketing company do a full on optimization AND paid search campaign at the outset, with the expectation that PPC costs will be reduced but not eliminated as the organic campaign takes hold.

In this model, a client recognizes that in an organic SEO campaign, they will be limited in the number of keyphrases that they can target by the amount of real estate on their website. With a PPC campaign, however, there is no downside to targeting thousands upon thousands of relevant “long tail” keyphrases, that is, search terms that are comprised of longer strings of words. Using the hybrid model, a company removes keyphrases from the PPC campaign on a granular level as they achieve top organic results for those phrases, but continue to bid on keyphrases that the site does not currently target.

5. Full Out SEM.

This approach calls for both SEO and PPC initiatives running at full speed. These types of clients are generally those that consider these two efforts as separate ‘beasts’ and frankly believe that showing up highly in both channels is a good thing…as long as the return justifies the spend. These clients are happy to spend as much as possible with with their search engine marketing company and do not usually have a set marketing budget – just strict ROI objectives.

As long as each channel is performing within acceptable ranges, they are happy to reap the benefits. Generally, they treat the two disciplines as unique channels and monitor the results independently.

Choosing the Right Model

Which approach is right? It depends (you weren’t expecting a definitive answer, right?).

The decision between SEO efforts vs. PPC advertising depends on means, goals, budget, comfort level, corporate restrictions, and many other elements. Keep in mind that these are only five possible models that we often encounter. Many clients do not fit neatly into any of these scenarios. Some clients may start out with one option and evolve into another. Some switch back and forth depending on their own ever-changing situation.

The most important thing is to be aware of your options and pursue a path that fits your current goals.

Author: Scott Buresh

In the good old days of directory submissions and the like, SEMs had the sole responsibility for search engine marketing. Not any more. Today, it’s about providing advice to clients on writing press releases and articles, on-site blogging, and how to get involved in social media marketing, together with tweeting.

But how many website owners either have the necessary skills or the resources to relate information about their “products” in a meaningful way in online articles and press releases? In my experience, not many. Most companies appear reluctant to become involved in this, and worse, cannot perceive any real value in a subject they barely understand.

At the height of the dot.com crash at the start of the millennium, I was working with a web design agency in London. To my mind then, and it remains so now, the importance of using the internet as a medium to expand reach and to bring in more business could not be clearer, but the bottom line is that when times get tough, the tough cut internet spend. That will sound a little strange to our industry, but it is inexplicably true.

From my company’s perspective, quality SEO’s are a rare breed and their real value should not only be to provide an excellent service but to educate management (those who will listen, that is) on what we have to offer, which is to help drive traffic to their website and boost revenue. In reality though, this is a far harder job than one would expect. It seems that most companies are resistant to dedicating resources to this effort. As such, SEM lacks both the financial and human resources that need its support.

Our industry has a long way to go yet in assembling and disseminating this concept. With directories moribund and other short-cuts removed from link building processes, providing quality SEO services today belongs in the hands of the wordsmith, the blogger and the social media engineer. And yet, how do we get this message across convincingly?

In one of my posts on this issue, I got the following comment: “Show them the results. Don’t even talk about SEO…then tell them how much in time and resources it’s going to take.” That’s all very good and valuable but how many company executives understand what they are paying for prior to “showing them the results”? Case studies and/or a results-based campaign? That is one strategy we are using for our clients.

In a related article I read recently, an SEO company was explaining why they didn’t end up closing more of their proposals. It was because they advised the company from the outset about how much in-house involvement was required in successfully delivering a comprehensive SEM campaign. It sort of summed up why we need to do more in providing information that will educate companies about the effectiveness of what we are looking to achieve for them.

There is also a case for educating SEO/SEM firms themselves, as almost every week I receive emails from SEO outsourcing companies, generally from India. The majority of these emails pitch the same tired old submission services, including the outmoded reciprocals. On one occasion I decided to try them out – it was a very cheap experiment – and found that not one single link out of the dozen they had submitted appeared in Google’s indexes.

Also, there are many SEO companies that falsely claim they can get a client’s website to the top of the search engines for a given keyword or phrase. This has always been a contentious claim, as we could easily get any site to the top of the first page of Google/Bing if the search term is easy to compete on, although the chances are it won’t be searched on. Too much of the time these blanket assurances are an across-the-board, indiscriminate boast. Try “music”, go up against Yahoo, and see what happens. So, let’s now look at some possibilities:
• It is extremely rare for management to understand the benefits and economics of SEM in organic search and how it can lead to extended market reach and more customers. Too much of the time they take the view that to boost revenue, or in a recession to maintain it, they need to fall back on the reliance of traditional media. The result of this is that migration languishes and profitability targets stagnate. We need to convince them otherwise with case studies and, where appropriate, with results-driven campaigns.

• One of the major problems in SEM today is that human resources do not normally extend to writers who are conversant with the web in general, and blogging and social media in particular. As such, the SEM is often asked to write about subjects they are unfamiliar with. If no in-house assistance is provided, the chances are the project won’t ever get off the ground. Ideally, companies need to start to look at hiring staff that can implement SEM strategies effectively. But they won’t change until management starts to understand how marketing online actually works. When they do, it could result in a shift of marketing spend towards SEM.

• The other difficulty is in the actual measuring of SEM, as the search engines have blocked page ranking tools, which in turn leads to sketchy reports on how the campaign is proceeding. Placement is the only real arbiter on this and that takes time. Companies need to be made aware of this.

• It really is no excuse for companies who are looking to the search engines to broaden their exposure to say that they don’t have the time. They have the time for glossy brochures and hoardings, so why not divert some of that effort to the internet? We may all be experiencing difficult times at the moment and the idea of expanded SEM campaigns now, with companies downsizing and all that entails, should not translate into “campaign postponed”. SEM is the cheapest way of getting a company’s message across to new markets.

As one of the clients we have just taken on board mentioned above, let’s look at the guts of the proposal we submitted in developing their online presence:
• Creation of RSS feeds for the dissemination and syndication of news;

• Submission of articles to high-value article sites;

• Updates to the meta information, including adjusting copy where appropriate to target specific key phrases;

• Creation of a presence in the Facebook community;

• Setting up a Twitter account to post weekly news as well as breaking news;

• Development of an on-site blog with regular updates, linking the headline from the home page so the search engines see movement;

• Writing and submitting to blogs related to their industry;

• Where circumstances permit, post regular podcasts, including YouTube and Google videos.

To sum up, we need to create a method, typically via case studies, by which companies not only see the value in SEM but, more importantly, how they ought to be participating in it.

Author:
John Sylvester
V9 Design & Build