Many site owners make the mistake of building a website without laying out a clear plan for their online business. This is a sure set-up for failure. There are 1000s of abandoned sites on the web due to lack of careful planning. Before designing your website you should ask yourself some questions to avoid making mistakes down the road.

10 Frequently Asked Questions (FAQ) About Designing a Website

1. What Are Your Business Goals?

It’s easy to say, “I want to make monéy,” however, this is not a great motivator. Think of a deeper motivation that you feel passionate about e.g. “I want to have the financíal freedom to spend more time with my kids as they are growing up.”

2. What’s the Purpose of Your Website?

This is the question most visitors will ask when accessing your website. Your home page must clearly explain the purpose and benefits of the products and/or services you are offering.

3. What Type of Products or Services Will You Sell?

Research the marketability of your products or services by doing keyword research. Use the Google Keyword Tool to find out how many searches your main keywords receive every month. If there are no searches, it means there is not much demand and therefore not worth marketing.

If it is a very competitive market (millions of searches per month), it may be difficult to stand out from your competitors and create a profitable online business.

4. How Many Products Will You Sell From Your Website?

This will determine how many pages your website will have. If you’re only selling one product or service, you may only need 4 web pages e.g. Home, Product (or Services), About, Contact. If you’re selling 100s of items, you will need a database driven site to store and manage all of them.

5. How Many Variables Does Your Product Have?

Variables may include size, color, type, sku#, shipping, tax? Make sure your shopping cart allows you to include these variables.

6. How Will You Accept Online Payments?

To accept bank card payments online, you will need a shopping cart, merchant account, payment gateway and SSL certificate for secure transactions. This means you will have monthly fees and processing fees every time a customer purchases something from your website.

A less expensive option for accepting payments online is the Paypal shopping cart. You don’t need to purchase a separate merchant account, shopping cart, payment gateway and secure certificate. For a small processing fee it takes care of all this in one place.

7. Do You Have a Web Hosting Plan?

Your website needs to be hosted on a server for it to be available online. Select a hosting plan that has sufficient space for all your files and bandwidth to receive 1000s of visitors each month. Make sure you have the flexibility to upgrade your plan should you need more space and bandwidth.

8. Will You Need to Maintain the Website Yourself?

Asking this question before the design will determine what software your designer will use to build your website. If it only consists of a few web pages which don’t need regular updating, then use software such as Dreamweaver to build it. It creates clean code and you will have only a few files.

If your website has 100s of pages, consider a content management system such as WordPress, Joomla or Zen Cart. They all enable 100s of items to be stored in a database. The website can be managed (add, edit, or delete items or pages) by logging into an administration area.

9. Do You Have a Marketing Plan?

To create a profitable online business you must create a plan to promote it. Some methods may include, search engine marketing, pay-per-click, article marketing, press releases, social media, video marketing, etc. Website campaigning needs to be done frequently and consistently to be effective.

10. How Will You Monitor Your Website Statistics?

Check if your web hosting plan includes site statistics (e.g. AW Stats). If not, create a Google Analytics account and insert the code on your web pages. It will track how many daily, weekly, monthly, yearly visitors you receive, where they are coming from and what keywords are being used to find your site in the search engines.

If you answer these 10 questions first, you’ll avoid the pitfalls of designing and building a website and add to your potential of creating a profitable online business.

Could Facebook Even Survive Without Email?

Facebook thinks email is dying. Classic. How many times have we heard this now? Facebook COO Sheryl Sandberg gave a speech at the Nielsen Consumer 360 conference recently, essentially claiming as much.

“In consumer technology, if you want to know what people like us will do tomorrow, you look at what teenagers are doing today, and the latest figures say that only 11% of teenagers email daily. So email (I can’t imagine life without it) is probably going away. So what do teenagers do? They SMS and increasingly they use social networking.”

First off, Facebook couldn’t exist without email. You need an email address to sign up and to log-in. Many of us rely on email for notifications from Facebook to know when someone has sent us a message, commented on our posts, invited us to an event, tagged us in a photo, etc. In fact, I’d be curious to see how frequently the average Facebook user would come back to Facebook daily without email notifications.

Email lubricates social interactions on Facebook, and I’d be very curious to see how successful Facebook would be without any email integration. I suspect it would die.

To be fair, Sandberg was looking to the future, and not the present when she made this claim. She even said that she couldn’t imagine life without email. It’s interesting, because Facebook is in some ways helping keep email relevant for the reasons mentioned above (though email certainly doesn’t need Facebook’s help to stay relevant).

Facebook requires you to use email to sign-up and log-in, but we are seeing more and more open protocols being used around the web for ID authentication. There are also not-so-open protocols in use, like Facebook Connect. I can log-in to a wide variety of sites/apps with my Facebook ID, but I can’t log-in to Facebook with anything other than my email address. If Facebok thinks email is dying, does that mean it will adopt some other open authentication protocols? Don’t these protocols generally come back to having an email address in the first place anyway?

The popularity of specific social networks comes and goes, but email has been around for a while, and has really shown no signs of going anywhere. Here’s something to consider – how many years has your inbox been flooded with spam? Has it caused you to use email any less? Granted, Facebook does continue to grow, even in the face of massive privacy concerns, but that’s hardly an indication that it could replace email. Sandberg didn’t suggest Facebook itself would replace email, but that SMS and social networking in general would. We’ll see. If Facebook hopes to be a significant part of that replacement on the social networking end, they’re probably going to have to play a little nicer with the open web movement.

I’ll come back to the conclusion we always reach. There is room for both email and social networks. Just like there is now, there will be in the future. As far as marketing is concerned, social networks appear to be greatly enhancing email campaigns. A recent study from GetResponse found that campaigns utilizing these networks were able to increase click-through-rates by 30%.

Since Twitter’s launch in 2007, it has seen huge growth and has become one of the dominant players when it comes to social media. If you’re trying to establish an online presence, and have no idea what Twitter is – or aren’t using it in some way to promote your brand – you haven’t been paying attention. Shame on you.

“Twittering” has become a national phenomenon with its use trailing slightly behind Facebook’s. Recently Twitter shared some interesting statistics at “Chirp”, the Twitter developer conference.

– 105,779,710 registered users of Twitter
– Approximately 55 million Tweets being sent daily
– 180 million unique visitors monthly
– Signing up 300,000 new users daily
– Twitter’s search engine getting 600 million searches daily

Another Report, “Twitter Usage in America: 2010″ by Edison Research, that presented three years of tracking date from national telephone surveys, found Twitter’s awareness has exploded from 5% of Americans in 2008 to 87% in 2010. Another stat shows that 51% of active Twitter users follow companies, products or brands on social networks. For the complete report see: http://edisonresearch.com/twitter_usage_2010.php.

Having said that, the problem all along has been how to take all of this growth and turn Twitter into a service that generates revenue. It has always been free to use, but like any company, Twitter’s objective is to make money. Enter “Promoted Tweets”, Twitter’s new advertising program. It’s very similar to Google Adwords. Advertisers bid on keywords and when a search is done on Twitter, triggering one of those keywords, an ád will be shown at the top of the results page – at least in phase one of the rollout. Only one promoted Tweet will be shown on the search results page.

In phase two of the roll out, the plan is to incorporate the ads into users Twitter streams, of course only when they’re relevant. Eventually, the ads will be syndicated via third party apps too. This is important considering a huge amount of Twitter users access the service using various types of software.

The ads are clearly marked as such, and at the bottom they say “promoted by advertisers name”, as well as being highlighted in yellow.

So what’s the plan for pricing? For now, advertisers will bid on keywords based on CPM’s (cost per thousand impressions), and viewers who will see the ád. Twitter plans on using something called “Resonance Score” to help determine how well the ads are being accepted by viewers. This score includes factors such as number of clicks the ad receives, how many times it is “retweeted”, number of people who reply to it, and how many people decide to follow you as a result of seeing the ád. A low resonance score will result in the ad being removed.

Twitter’s pricing model will eventually use the “Resonance Score” in some way down the road, but they first need to collect the data so they can “better understand the value of promoted Tweets.”

Before you get too excited, understand that the initial launch of Promoted Tweets is limited to a handful of customers. The Initial test pool includes customers such as: Starbucks, Bravo, Virgin America, Best Buy, Sony Pictures. These are big companies with very deep pockets.

Advertising to Twitter users is not a new concept. There are other third party advertising programs already in place, such as www.SponsoredTweets.com and http://paymetweets.com, among others, who have been selling ads in Twitter streams for a long time. How will Twitter’s new ad program affect them? Twitter recently announced they will not allow third parties to inject ads into timelines. A bold move on Twitter’s part, and putting them in a good position to be the dominant player when it comes to Twitter ads.

Everybody will be holding their breath to see how Twitter users respond to this new advertising program. Some feel it’s an invasion of their privacy, and other loyal users fear Twitter has sold out to “Commercialism”. Whatever your feelings, ads are coming to Twitter – and who can fault a company for trying to earn a profit.

Twitter is a valuable tool when it comes to promoting your brand and/or products online. Those who understand that won’t mind a few ads, those who don’t – well, they can just take their ball and go home [grin].

Local business listings began with a basic business directory more than a decade ago. Chances are, your business has a local listing wherever you have a physical address location.

Check it out — go to Google, type in your company name. You’ll probably see a map locating your business and an address. Of course you may find other information too.

Local business listings are treated passively by many businesses. But that could be a mistake. You’ve probably read that prospects have something specific in mind when they are shopping.

So try this test. Go back to Google, type in the name of a product or service your business provides plus your hometown. Did your business show up? If it did: congratulations. If it did not: you’re missing a major marketing opportunity.

Times have changed

From a marketing standpoint, the use of local business listings has exploded with the increase of social media and mobile devices. Consumers not only use these interactive yellow pages to locate a business, product or service in their area; they are also posting reviews of those products and services.

Today, there are over 60 local business listing websites on the Internet in five different categories. They include the search engines, social communities, 411 websites (aka yellow page type websites), GPS websites and that age-old business directory.

You can no longer be passive

To make your interactive yellow pages listing a stronger marketing tool, you must first “claim” the listing with all the search engines, social communities, websites and organizations that lead people to it. Once you prove the listing is really yours you can update it with your business marketing material.

Businesses are realizing the importance of this claiming process. Once you have claimed your local listing you can update information with text, keywords, business descriptions, products, services, photos, videos, coupons, and more. Some websites, such as Google, allow you to use all these options while others charge a fee for enhanced listings making this information present for local consumers through web or mobile searches.

So what’s the “security challenge”?

The claiming process is crucial to security because if the wrong person gets access to your business local listing they can direct customers to a different location by phone or website address.

Additional damage can include incorrect information on photos, videos, coupons, and more. Because consumers are using local business listings to locate a business, product or service in their immediate area, the security around local business listings must have a high priority for any local listing website.

Remember phishing?

Phishing was described in 1987 before the Internet was a commercial boom. The first recorded use of phishing was in 1996. The question is whether the business industry is going to wait for something similar to occur using Local Business Listings.

The security holes are quite evident with Local Business Listings and I don’t think it takes a genius see what could happen if businesses do not “claim” their listings — the first step in closing those “holes.”

When hackers capture a Local Listing it’s called “high-jacking”

It is absolutely important that businesses not passively wait for local listing websites to put the appropriate security in place before you claim your listing.

Installing security starts with the obvious claiming process, but many sites allow data to be inserted from other databases on the Internet and I am not sure there’s good security around this later process.

If someone wanted to hijack a local business listing, they could easily insert the wrong information through a low level business directory that sells its data upstream or inserts its data directly into a higher level local listing website.

While the top search engines like Bing, Google and Yahoo have “some” front-end security; their API’s (Application Programming Interface) make them vulnerable through the back door.

Data is provided to their local listings from 3rd party sources including “get listed” services.

Additionally, if someone cannot claim a listing easily, the process within these local listing websites allows for additional listings with the same address to be submitted by anyone.

Quality Link Building is About the Long-Term

SEO changes all the time as search engines make adjustments to their algorithms and user interfaces, users adopt new technologies, etc. Still some things never change, like Google’s view on spammy links.

The first piece of advice Google gives is to get involved with the community around your topic. If you were still not convinced that social media plays a very big role in search, consider this is coming straight from Google. Now the networks your community hangs out in may vary, but engaging with the community is simply a good way to get links and build credibility, which also will most likely lead to more links. Engaging is good for increasingly visibility outside of search anyway. Nothing new. Just reiterated by Google.

Sidenote: Listen to what Arnel Leyva of Covario has to say about search and social media from this recent interview WebProNews did with him at SMX Advanced:

Another tip Google suggests is to create content that solves problems for your users – things like tutorials, videos, and tools, surveys, research results, etc. Users who find helpful content are likely to pass it on.

Google notes that humor and other link-bait tactics can work for the short term, but does not recommend counting such tactics. “It’s important to clarify that any legitimate link building strategy is a long-term effort,” says Google Search Quality Strategist Kaspar Szymanski. “There are those who advocate for short-lived, often spammy methods, but these are not advisable if you care for your site’s reputation. Buying PageRank-passing links or randomly exchanging links are the worst ways of attempting to gather links and they’re likely to have no positive impact on your site’s performance over time. If your site’s visibility in the Google index is important to you it’s best to avoid them.” (emphasis added)

“Directory entries are often mentioned as another way to promote young sites in the Google index,” says Szymanski. “There are great, topical directories that add value to the Internet. But there are not many of them in proportion to those of lower quality. If you decide to submit a site to a directory, make sure it’s on topic, moderated, and well structured. Mass submissions, which are sometimes offered as a quick work-around SEO method, are mostly useless and not likely to serve your purposes.”

Szymanski also suggests looking to similar sites in other markets for inspiration – not to copy them, but to see the things that they have done to be successful and see if there is a way to apply that to your own site.

Finally, probably the most obvious tip offered here is to make it easy for people to share your content. Things like Facebook “likes” and Twitter retweets can go a long way in creating new links to your content. Granted these won’t necessarily boost you “pagerank” but they will boost your visibility, which can lead to more quality links, and simply traffic, which is ultimately the goal anyway right?

“Build it and they will come” the saying goes.

Not.

You can build a blog or video site and you can still be lacking connections.

Connection is the nuclear core of social media. But you must make an effort in order for that to happen.

Whether you have a social media home busíness, traditional brick and mortar business, or an online business, you must get into the social trenches and connect and converse. It is that simple and that plain.

It is all about connecting and creating an engaging conversation with people that draws them towards you.

But why are people in social media not doing that?

Maybe they do not know this powerful 5 step “Avalanche Process” for getting new customers and keeping them in social media.

The first thing you must do is connect with the social media culture. It is what marketing is about in social media. Some people think that they can be anti-social in social media and think they can broadcast their message and people will still come.

That simply is not going to happen. Not in social media. You do not build ‘it’ but instead, build relationships that can become doorways and then eventually become customers.

Here is the “Avalanche Path” you can follow:

1) Connect –> 2) Conversation –> 3) Value –> 4) Doorway –> 5) Customer

Let’s take a quick look at each step:

1) Connect

Connection with people is where success in social media starts. Connect with people on Twitter, on Facebook, on LinkedIn, on Youtube, on Orkut, or every other niche site out in the social sphere that matters. You must connect.

Here’s a little tip:

Connect to those who are looking for you. They will find you if you are visible, and accessible to
connect to.

2) Conversation

This step is where the conversation with people starts. You talk about the prospect and where they want to go. You talk about what they want to talk about. You study their profile, pictures and videos on their social sites because you can learn a lot just by paying attention.

Then make sure that you stay in touch and listen when they are communicating with you. If you do that, they will want to stay connected to you.

3) Value

This step is where you bring in the magnet to pull them towards your message. Show them value they can obtain with your message in their life. Show them how your message can help expand, broaden, enlarge and improve their life. You do it through tips and how to’s in videos and blog posts and podcasts, as well as tweets and twips. Show them how you can make their life easier and show them how to do something they want to learn. You show them how to be or do something. If you can expand the size of their dreams, you can get them as a customer.

The more value people perceive you have for them the more likely they will walk through the “Doorway.”

4) Doorway

This is the doorway to conversion where you convert them to a customer. You must convert prospects into customers if you are going to have any kind of business. That is simple to do.

Give them an offér where “No” is impossible to say. That is the secret. Give first and then make the proposition so compelling they cannot say “No.” We do it all the time. We just ran a social media special on our training products and it blew the roof off our shipping department. It has created a flood of new customers and new orders for us. All we did was give them an offer that was difficult to turn down.

The secret of success we experienced can be found in the word “Give.”

Give away something they must have, and something that will improve their life, and they will get it.

5) Customer

This final step is where they purchase your message, products, or webinar or event. This is the beginning of your relationship though – not the end.

Here you must start building the relationship between you and the customer even more.

Give more than they expected and throw something in for free they were not expecting. Give them a free download or ebook and let them see a Private video collection as a special.

Encourage more. Make sure that you send a note of encouragement and stay in touch with them.

Thank them more. Make sure they know you are thankful for their business and connection. We send out free downloads all the time to say thanks that some people paid $$$ for in the past. Thank them in everything you do and they will come back for more.

Get your customers addicted to your Value, Message and Emotions. They will become more than a customer. They will become a loud speaker for you and tell everybody you know you are the best at what you do.

That is what you want to happen in your home busíness or traditional business in social media marketing.

A number of major media companies are starting to implement tools for third-party authentication for consumers. We spoke with JanRain, which provides a tool called Engage that companies like Tribune Interactive, Meredith, E.W. Scripps, The Dallas Morning News, bizjournals, and the National Geographic Society are all using. With the solution, publishers can authenticate users via third-party logins using as many as 16 different providers, including Facebook, Twitter, Google, Yahoo LinkedIn, etc.

“JanRain is helping these companies to garner traffic to their site via the social web,” a representative for the company tells WebProNews. She also says Engage can let media companies “allow consumers to publish content back to the social networks, increasing the cycle of referral traffic, and capture important demographic data to improve the user experience.”

“Traffic to your website from a social media platform is, by its very nature, more valuable than traffic from other sources,” she adds. “People spend time on social networks for the purpose of sharing information with people they deem important. Trust is high among peers; recommendations and messages exchanged among friends are more likely to resonate than those directly from a company.”

“A goal for any site is to have a visitor login or register, becoming an engaged user and interacting more – making a purchase, posting content, etc. Once a user is engaged, make it easy for them to communicate back to the social networks of their choice without leaving your site,” she continues. “Activity-based social publishing tools enable the user to perform this action from within the flow of your website experience. A user finds something of interest on your website and then calls it out to their community.”

“The engaged user is an effective filter both for their community and your website. When a user decides to share information back to a social network, it is a win for their contacts and your organization,” she concludes. “The circle of referral traffic begins. As the user shares their activity or content from your site to friends on a social network, the post from the initial engaged user drives traffic back to your site, some of whom will login and publish their own activities back to their networks, and so on. Many organizations leveraging this functionality are experiencing 6-25 new referral visitors for each social action a user shares with friends. As this cycle repeats, these organizations create a direct link to the social web and a sustaining stream of new referred visitors.”

In another article, we compared the value of social interactions with content through social networks to comments on the content themselves. There is no question that the social networks can provide additional value.

Google announced that it is putting all of its non-search display advertising offerings together into one network called the Google Display Network.

Neal Mohan, Vice President of Product Management explains the reasoning behin this on the Inside AdWords blog: “Over the past year, we’ve been focused on investing in display advertising, and we’ve seen great momentum from the increasing number of you running display campaigns with Google. We’ve rolled out new features and targeting options and more precise measurement tools. To provide more places for you to run display ads, we’ve added more publisher sites (through Google AdSense and DoubleClick Ad Exchange) to our ad network of over one million sites. Meanwhile, many of you have continued to run ads on YouTube and our own properties.”

“The Google Display Network will comprise all of the sites (apart from search sites), where you can buy ads through Google, including YouTube, Google properties such as Google Finance, Gmail, Google Maps, Blogger as well as over one million Web, video, gaming, and mobile display partners (our display partners include all of our AdSense and DoubleClick Ad Exchange partner sites that allow text and/or display ads),” he continues. “The Google Display Network offers all ad formats – text, image, rich media, and video ads – enabling you to unleash your creativity and engage potential customers across the Web.”

Nothing has changed about the way advertisers run ads. AdWords bidding and reservations for YouTube and Google Finance, for example, will be the same.

Google says that in the coming weeks, you’ll see a change in the AdWords interface that reflects the new Google Display Network brand.

Google SEO vs Bing SEO has been a topic of discussion throughout the industry since Bing was launched. The topic got some heavy play last week at the SMX Advanced conference, and with Yahoo and Bing coming together sometime this year, online marketers are going to want to start thinking harder about incorporating Bing into their strategies if they are not already doing so.

WebProNews spoke with Janet Driscoll Miller of Search Mojo out at SMX, who presented on this topic. As she notes, some businesses actually see better results from Bing than they do from Google, and when Yahoo starts using Bing for search, Bing’s share of the search market is going to grow dramatically (it also powers search in Facebook, let’s not forget).

anet discusses a tool Bing has in its Webmaster tools that lets you see the types of links that point into you, and lets you look at their value, so you can go after similar links.

Bing is actually redesigning its Webmaster Tools, however. WebProNews also spoke with Bing’s Eric Gilmore about this.

The point is, Google’s Webmaster Tools have been very helpful for site-owners over the years in their conquest for better rankings. Now that Bing is growing in significance, its tools are going to be helpful as well.

Business blogging is a different kettle of fish to blogging for money and that, in turn, is entirely different to blogging socially. The type of blog you manage will determine the voice, design, and style of your blog as well as the efforts you’re likely to put into promoting it.

A business blog needs to be professional as well as appear it. Regular posting on topics that your readers will genuinely find interesting can promote you as an expert in your field. A blog can keep the line of communication between you and potential customers open. It enables you to post relevant, keyword rich postings that encourage new traffic and help build your client base.

It’s far from an exhaustive list but below are ten tips to remember when blogging for business:

1 – Set Your Goals Early

In just about every guide you ever read it says “set your goals”; it might be a cliché but it’s true. With a business blog your most likely goal is to incréase sales but other worthy goals can include:

• Communicating with your existing or potential clients
• Relaying company news
• Answering queries and questions
• Providing guides for current customers
• Providing a portal to everything useful related to your industry

The design of your site, type of content to include, whether or not to include ads, and numerous other decisions will be governed by the reason that you start blogging. The sooner you realize what it is that you want to achieve, the sooner you’ll achieve it.

2 – Use SEO Friendly URLs and SEO Plugins

WordPress is an invaluable SEO tool. It is a dedicated Content Management System but, more than that, it has a team of frighteningly dedicated users that create themes, plugins, widgets, and more and then provide them free of charge to other users. Among these tools are a great number of SEO related tools that can be used to determine your meta description and title tags.

A simple but potentially effective SEO fix is to change the format of permalinks or URLs so that they dispense with the default page id to be replaced with an easier to read and keyword optimized page URL. You can do this through the WordPress dashboard.

3 – Consider Your Media Placement

Adding photos and illustrations, logos, videos, and other forms of media are great for reader engagement, but you should consider each of your blog assets and place the most valuable and useful in the most prominent position. The quicker you can grab a reader’s attention, the more likely you will be to keep it for longer.

Certain themes allow you to easily embed video and slideshows into the sidebar of your blog and this can be a very useful tool to make your pages appear more attractive while relaying genuinely useful information.

4 – Consider Your Ad Placement

The primary target of a business blog is not usually to make money directly through the blog itself. Therefore, the placing of third party ads is not necessarily a good choice. However, you can add ads for your company or service as well as associate websites. You can even add banners to specific categories, tags, or pages in your blog. Don’t overdo the number of banner ads and other distracting advertisements though and try to keep the interface clean and professional.

5 – Offer Your Readers the Chance to Pass You Around

Add me, share this, retweet, and email this functions should be provided to your users. When you post something useful and one of your readers shares it, it has the potential to go viral and create a lot of exposure for your blog and therefore your website and your business. This works especially well with highly unique content and can be text, audio, video…

Some themes have these functionalities built into them, but do ensure that they’re enabled. Alternatively find a sidebar widget or a social bookmarking plug-in that offers the same features and install this. Many blog readers read a number of blogs regularly and by enabling them to add you to social bookmarking and social networking sites you may well develop a long term relationship with them while also letting them inform others of what you provide.

6 – Keep Quality Content Coming

Try to set yourself a regular schedule but remember that it can be broken and it can be added to when necessary. If news breaks, then post your commentary on it. If you intersperse product reviews and articles that relate to your business then try to schedule these. Make sure you post regularly, at the very least once a week, and spend some time getting involved in the community that builds up around your blog.

7 – Not Every Post Need Be an Advert

As long as you fill your blog with relevant, interesting, and well written posts then visitors will take the time to look around, read a few posts, and even clíck the ads to your site in order to see exactly what you have to offér. Not every single post needs to include multiple links to your website pages.

You can download plugins that further the likelihood of users reading more posts. Some add a list of related posts to the bottom of each entry while many themes provide the chance to show “most popular” and “most commented” posts to further direct the flow of traffic around your blog.

8 – Respond Where Responses are Expected or Deserved

Managing a blog is more than posting a missive of the week’s news every Friday. No matter how often you post you should spend some time interacting with the community that develops around your blog. Answer questions and queries, provide insight, and give a response where one is requested.

A business blog should always be professional, which means keeping posts and messages that are too personal away. Similarly, spam comments can prove extremely damaging for your SEO as well as the trust your readers place in your business. There’s decent spam settings in WordPress and you can further extend these.

9 – Stuck for Inspiration? Immerse Yourself in Web 2.0

More specifically read forums and blogs, wikis and news sites related to your industry. Look for those news stories, articles, and videos that you like the most and are relevant to your blog and write about them. Read the comments in your blog and look through your analytics to determine the pages that are most popular with readers.

Look at emerging keywords and news topics and try to act quickly. Slant the resulting article in favor of your business, if possible, and then post this to your blog too. There’s plenty of online portals and sites for news in your industry and you can use email updates, RSS readers, and browser or home page plugins to display them regularly and in an orderly and comprehensible way.

10 – Blogging is Great for Business But Business is Also Great for Business

Getting stuck into a blog and truly developing your blog community can be a great way to build traffic to your website and develop clients for your business. Reading related blogs and becoming an active member in social networks can help you find out what your readers want and deliver it frequently.

Blogging and Web 2.0 in general can quickly become addictive. It should be treated as a tool to assist in managing your online business, which means that you need to concentrate on the other aspects of your business. Outsource your blog development and content creation if necessary and enjoy the results.

Every so often, an argument and ensuing discussion erupts in the Blogosphere over whether or not it is ethical to block comments on a blog post and what value they actually add to content.

The latest one started when John Gruber at DaringFireball wrote a post in response to a John Battelle post about Apple blocking Google from iOS app Ads. Gruber has become somewhat famous around the tech Blogosphere for not allowing comments, and is usually referenced in these conversations.

Joe Wilcox at OddlyTogether wanted to respond to Gruber’s post, but obviously couldn’t do that via a blog comment, so he wrote his own blog post instead, questioning Gruber’s manhood. “If John Gruber allowed comments on his blog, I wouldn’t need to write this post, and it has been long-time coming,” wrote Wilcox. “I considered writing it every time I read something outrageous at Daring Fireball but couldn’t directly respond because John doesn’t allow comments. Finally, this morning, I had enough.”

“A man pushes out only as much as he can receive back,” he added later in the post. “By comparison, I see John attacking from a fortified position. He can attack but not easily be assaulted, and, yes, many of his posts are attacks on others. Sarcasm and witticism are the ammunition. Maybe John has different values of what is a man. My values are clear. A man-hell, a good writer-doesn’t hide behind his assertions. He stands by them. Discussion and response test his assertions and expose him to more points of view.”

Benefits to Eliminating Comments?

One thing seems clear to me. If you turn off comments, it forces the conversation outward. As Gruber has proven, people who want to respond to one of his posts have no choice but to blog about it themselves, tweet about it, or choose some other venue to discuss it. Most likely, those who wish to discuss it are going to link to DaringFireball to give their own content context. It seems entirely possible that by not allowing comments, Gruber is encouraging more links to his content. This may not be his intent, but it would appear to be the case nevertheless.

That’s not to say that this strategy will work for everyone. Don’t expect to turn off comments and automatically get more traffic. Obviously, you’re going to have to create great content that people want to discuss in the first place. The question you have to ask yourself is whether you want the conversation to happen where it started or to be broken up all over the web.

That said, the conversation (if enough people find it worth having) is going to be broken up all over the web anyway. Regardless of whether or not you allow comments on your blog, people are going to respond to it in what ever manner they prefer. These days for many people, that means simply retweeting it or liking it on Facebook (now people can even “like” the comments on Facebook too).

Maybe the real question is this: how much do blog comments matter anyway? There is no containing the conversation. It’s really been this way as long as blogs have been popular. People have always responded to others’ posts with their own blog posts. The fact that services like Facebook and Twitter have become so popular in the mainstream is what has changed. It’s so much easier to add your comment in a quick status update or tweet than it is to write a new blog post.

Likewise, many will find it easier to simply hit a “like” button or a “recommend button” for Facebook or a retweet button to express their approval of a blog post. With a tweet, they can add their own commentary too, and it really provides more benefit to them, because they are bringing the people they know into the conversation, as opposed to just participating in a conversation with a bunch of strangers that also read that blog.

Naturally, this also benefits the blog post by opening it up to increased exposure, and obviously more traffic, as well as potentially more links, which can even benefit you in search.

Comments Still Have Value

Comments can add value to a blog post by presenting different perspectives around the subject at hand. Even Gruber has acknowledged this. But increasingly, more of those perspectives are being expressed externally. The entire conversation rarely (if ever) takes place on the blog post itself.

When readers see that a post has a lot of comments, they may be more inclined to read it. This is another valuable trait comments have, but if you display a count of retweets or Facebook Likes or Google Buzzes or Diggs, or whatever, it can achieve a similar effect. However, only the people that actually go to your site in the first place will see these counts. A more important factor to consider is probably that as more content is shared throughout networks like Twitter or Facebook, users will be more likely to read a post based on things like the title, who shared it with them, and what that person said about it.

Interestingly, Gruber was able to convince Wilcox to turn off his own blog comments. Would you ever consider taking that leap? For more background and viewpoints on the conversation (of which there are many), I suggest reading through the various posts at DaringFireball and OddlyTogether.