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Google Case in Italy Has Serious Implications for the Web

A judge in Milan, Italy has convicted three Google executives over a video uploaded to YouTube in a case, which could have serious implications for social media and ultimately, the web in general, at least in Italy. The video, uploaded back in 2006, featured a group of school kids bullying an autistic child. Google says it worked with Italian authorities to help ID the person responsible for uploading it, and the uploader and other participants from the video were sentenced to community service.

Now, in 2010, Google executives David Drummond, Peter Fleischer and George Reyes (3 out of 4 defendants) have been convicted for “failure to comply with the Italian privacy code.” They were all found not guilty of criminal defamation.

“In essence this ruling means that employees of hosting platforms like Google Video are criminally responsible for content that users upload,” writes Matt Sucherman, VP and Deputy General Counsel – Europe, Middle East and Africa on the Google Blog. “We will appeal this astonishing decision because the Google employees on trial had nothing to do with the video in question.”

This is a case of a business being held accountable for user-generated content. Isn’t the entire web generated by users? What if Google’s search engine (algorithmically) indexed something illegal. Should company execs be penalized, even if they comply with authorities’ requests for removal of such content? Ask yourself these questions:

- What if YouTube, Facebook, MySpace, Twitter, etc. had to shut down because it couldn’t control the things users post?

- What if every blogging platform had to do the same?

- What if you went to jail for comments posted on your blog?

You’re not likely going to go to jail for comments posted on your blog, but the point is, that by allowing people to post comments on your blog, you are allowing user-generated content, that you can’t necessarily control until after it’s been posted, unless you don’t let them go live until approving them. Google is being held accountable for content that users uploaded, which was not in their control until after the fact. YouTube users upload 20 hours of video every minute, according to Google.

You can see why this case is much bigger than just the specific instance it involves. The case is subject to appeal, but if it is not overturned, what will this mean for the web?
The video was totally reprehensible and we took it down within hours of being notified by the Italian police,” says Sucherman.

“To be clear, none of the four Googlers charged had anything to do with this video,” he says. “They did not appear in it, film it, upload it or review it. None of them know the people involved or were even aware of the video’s existence until after it was removed.”

He goes on to talk about how the case “attacks the very principles of freedom on which the Internet is built,” also mentioning that European Union law dictates that hosting providers have a safe harbor from liability as long as they remove illegal content once they are notified of its existence. “If that principle is swept aside and sites like Blogger, YouTube and indeed every social network and any community bulletin board, are held responsible for vetting every single piece of content that is uploaded to them — every piece of text, every photo, every file, every video — then the Web as we know it will cease to exist, and many of the economic, social, political and technological benefits it brings could disappear,” Sucherman says.

If rulings such as the one against these Google execs were to become commonplace, how much do you think that would affect the social media industry? Companies like Google, Facebook, MySpace, etc. couldn’t let users upload content, which essentially means social media couldn’t exist. User-generated content couldn’t exist. How could you blog? How could you leave a status update on Facebook, or upload a family photo to Picasa? There is always the possibility that some user could make a death threat or upload a murder video, so if the companies behind the services that were used to commit these crimes were held accountable, how could their businesses continue?

That’s why Google is not only upset about the ruling against its executives, but calls it a “serious threat to the web.”

Time and time again I hear webmasters complaining about their sites getting slapped. In fact, if you take a look at Google’s official webmaster forum, you’ll be shocked at the number of new threads where business owners are pleading with the moderators for a reason why their site has dropped 10 pages down the rankings.

It’s soon brought to their attention that the moderators have no control over the listings and 9 times out of 10 there’s nothing they can do to resurrect their sites’ rankings other than playing the waiting game.

How would you feel if you relied on Google for 80% of your traffic and it suddenly dropped in the rankings overnight? And, if you’re sitting there shaking your head thinking that it won’t happen to you because you’re a ‘good guy’ and you follow all the webmaster rules, then you need to seriously re-evaluate your mindset because time and time again I see innocent sites with great content get the “good news”.

Google reportedly updates its algorithm over 200 times a year

This time next week 50% of the backlinks pointing back to your site could be instantly discounted because the latest updates deems them as being too “spammy”. Where does that leave you? 50 places down the rankings and a dismal outlook for next quarter’s financial results.

So, now that I’ve scared the heck out of you, I’m going to give you five ways in which you can safeguard yourself from Google’s right hook and put you in a position far stronger than your competitors. It’ll also help you sleep at night!

1.Take Advantage of Untapped Traffic Sources

I am serious when I say the traffic generating potential online is incredible. By going one step beyond that of your competition you can really get a foot up and get your brand in front of a TON of laser targeted prospects.

Did you know that there are literally hundreds of high traffic web sites out there that will publish your content and let you include a small pitch and link back to your web site? I’m not talking about article directories here! I’m talking about hugely established and well respected sites that get hundreds of thousands of hits per month. So, do you think it’s worth spending a couple of hours writing an article to get your name in front of that hoard of traffic? Of course it is!

Are you sceptical? Don’t think that it works? Well, you’re reading my article aren’t you?

Not only will you get hugely targeted traffíc, but you’ll also get some incredibly powerful back links (to keep the big G happy until it gets trigger happy again), brand recognition and be able to establish yourself as an expert in your field.

Here’s a tip, if you’re a new startup and you’re doing something interesting and something that people will want to read about (a USP that nobody else delivers or an alternative way of thinking for example) then head on over to http://www.mashable.com and write them a nice little article. That’ll kick start your new business for sure!

2.Build A Líst Of Subscribers

Outside of the internet marketing niche and large corporate companies, I rarely see líst building done effectively. Yet building a líst tripled my income within the first couple of months and helped me to build a relationship with prospects that over time I converted into buyers, some of whom became repeat buyers. Without a líst I simply would not have a way of building up a relationship, trust, authority and my bottom line. So, in basic terms a líst makes you more money, but it doesn’t stop there…

It also provides you with a sense of security – you have the peace of mind that comes with knowing that if at any time every single last piece of traffic dried up overnight, you’d still make the payroll and survive until you figured out the underlying problem.

But how do you build a líst of subscribers if you’re not technical? Hosted services such as Aweber have made it so simple to set up your autoresponder service that all you need to know how to do is copy a bit of code into your squeeze page – it’s as simple as that.

3. Start An Affiliate Program

I know some companies that do absolutely nothing to get traffic to their web site. They don’t write articles, they don’t backlink to their site, they literally do nothing and let an army of affiliates do the job for them. And the army produces incredible results!

The great thing about an affiliate program is that there is no rísk as a vendor. You do the sums up front, figure out how much you’re prepared to pay someone for making a sale on your behalf and that’s that. How would you like a no-rísk, pay on results, unlímited sized sales force at your disposal?

You can really attract a bucket load of affiliates if you’re selling digital products with reasonably high profit margins, high valued products so that you can afford to give quite large payouts per sale or, the gold pot of them all, a service that is billable on a monthly basis so that the affiliate can earn a small monthly retainer per sale.

And don’t be afraid to start an affiliate program – you don’t even need to run it yourself if you don’t want to. There are a number of excellent affiliate brokers out there who will manage the tracking, payments and creatives on your behalf – you just need to find one that suits you and get cracking. Should you choose a managed affiliate program then you’ll usually be expected to pay a small fee up front for setup costs and then a small percentage of earnings thereafter.

In Summary

Please, take my advice and don’t get into the position where your business is relying on Google. In the offline world it’s akin to being in the wholesale business with one contract to a huge retailer. What happens when that retailer doesn’t renew the contract? Bad things happen!

You can choose the three methods I’ve mentioned above, or find other ways of generating laser targeted traffíc such as PPC, press releases, e-book creation, video marketing and so on – it doesn’t matter how you do it, just do it!

Without a hard look at your company’s goals and unique situation, there really isn’t a concrete answer to these questions. The true test of pursuing either an SEO campaign or PPC advertising (or both) is knowing that it all boils down to your company philosophy, ROI objectives, budget, and countless other monetary and marketing factors.

To determine which, or what combination of both, might offer the most bang for your buck, let’s examine five types of “models” that my search engine marketing company often deals with.

1. SEO Only

Some clients are strictly interested in kicking off an SEO campaign, usually for a few basic reasons. They often have tried pay-per-click and decided it didn’t work, so they aren’t interested in trying it again in the foreseeable future (whether the initial campaign was set up effectively and the channel should be revisited is a subject for future discussion). They also often feel that since they themselves ignore PPC ads on the right hand side of the page, everyone else must do the same.

While there’s nothing inherently wrong with pursuing search engine optimization exclusively, it can take awhile to achieve rankings for competitive, profitable keyphrases, and there’s simply no way for your search engine marketing company to accurately predict (as they probably can with some degree of accuracy with PPC advertising) exactly what the initial results will be, and precisely when they will appear.

However, for companies which do not have an immediate sense of urgency in their online marketing initiatives and who for whatever reason do not want to pursue PPC, organic SEO still offers a great, albeit slightly delayed, return on investment.

2. PPC Only

Alternatively, a search engine marketing company may encounter the clients who are primarily interested in PPC…and nothing else. Even with a limited spend, clients can turn their campaigns on and off as needed, making market segments easier to control than with an SEO campaign. Pay-per-click also allows clients to achieve a somewhat predictable ROI if the campaign is managed effectively: “If I spend X, I’ll get back Y.”

The clients that fall within the ‘PPC advertising only’ category may have worked with a search engine marketing company before, pursuing SEO exclusively, and achieved less than stellar results. Despite all the positive press hyping up what search engine optimization can do for website visibility in recent years, it still tends to be viewed as more voodoo than science by most companies pursuing online marketing for the first time. With such companies, organic SEO is usually a topic we broach after achieving success with PPC.

3. SEO with PPC Stopgap

The first and most common question a search engine marketing company may hear concerning an SEO campaign is how long it will take to achieve results. Naturally, clients want to be able to see the investment almost immediately. This is where the PPC stopgap approach comes in. Though a client’s budget is usually fixed, they are often willing to spend a little more on the front end to see immediate results. Once positive results are evident, PPC spending is scaled back as SEO takes hold. An advantage of this approach to clients with limited budgets is that it can be managed on a very granular level.

When top organic results are achieved for a given keyphrase, PPC bidding for that term can cease. Over time, PPC expenditures can theoretically be eliminated entirely. This model appeals to those who want a wide range of coverage and immediate results but have a fixed monthly budget that they do not control.

4. Hybrid Model.

A hybrid model is similar to a stopgap model, except that the client has no intention of eventually leaving the PPC arena entirely. Rather, the client has their search engine marketing company do a full on optimization AND paid search campaign at the outset, with the expectation that PPC costs will be reduced but not eliminated as the organic campaign takes hold.

In this model, a client recognizes that in an organic SEO campaign, they will be limited in the number of keyphrases that they can target by the amount of real estate on their website. With a PPC campaign, however, there is no downside to targeting thousands upon thousands of relevant “long tail” keyphrases, that is, search terms that are comprised of longer strings of words. Using the hybrid model, a company removes keyphrases from the PPC campaign on a granular level as they achieve top organic results for those phrases, but continue to bid on keyphrases that the site does not currently target.

5. Full Out SEM.

This approach calls for both SEO and PPC initiatives running at full speed. These types of clients are generally those that consider these two efforts as separate ‘beasts’ and frankly believe that showing up highly in both channels is a good thing…as long as the return justifies the spend. These clients are happy to spend as much as possible with with their search engine marketing company and do not usually have a set marketing budget – just strict ROI objectives.

As long as each channel is performing within acceptable ranges, they are happy to reap the benefits. Generally, they treat the two disciplines as unique channels and monitor the results independently.

Choosing the Right Model

Which approach is right? It depends (you weren’t expecting a definitive answer, right?).

The decision between SEO efforts vs. PPC advertising depends on means, goals, budget, comfort level, corporate restrictions, and many other elements. Keep in mind that these are only five possible models that we often encounter. Many clients do not fit neatly into any of these scenarios. Some clients may start out with one option and evolve into another. Some switch back and forth depending on their own ever-changing situation.

The most important thing is to be aware of your options and pursue a path that fits your current goals.

Author: Scott Buresh

We recently launched a trial, currently limited to the cities of San Jose and Houston, for a new ads feature in local search that allows business owners to enhance their listings. We’ve seen a lot of curiosity about this feature, so I wanted to take this opportunity to provide further information about it for everyone interested in learning more.

These enhanced listings allow business owners to highlight an aspect of their Local Business Center listing that they think best reflects what they have to offer their customers. The business owner can choose to enhance the way their listing appears in search results by including a link to point customers directly to photos, videos, website, coupons, directions, menu or reservations signup. Let’s say a deli owner thinks the huge selection of imported cheeses really makes her deli stand out – she may want to give potential customers a quick way to see the menu on her website or a photo of her display case. Customers who access this relevant information can make an easier, more informed decision about which business to call or visit.

Here’s an example for optometrist in San Jose, CA. Notice the yellow tag below the North Valley Optometry listing with a link to “View photos” of their business and the photo icon placed on the map:

These enhancements are an easy and straightforward way for businesses to emphasize information that may already be available on their Place Pages or websites, and to connect with interested, locally-based potential customers. When the listing shows up in your Google.com or Google Maps search results, the enhancement also appears alongside it. The enhancements do not affect the ranking of LBC listings, and we clearly indicate which parts of the search result are sponsored.

We hope both users and business owners find this feature useful, so we’ll monitor the trial closely and may make changes. Based on the initial results, we may choose to expand it into additional areas. We don’t have a specific timeline to share at the moment but we’ll post again if and when we do. In the meantime, business owners can claim their listing in the Local Business Center, and those located in San Jose and Houston will see an invitation to enhance their listing for a flat fee of $25/month in the dashboard. Interested businesses outside these areas can be notified when enhanced listings come to their area by filling out this form.

You have a beautiful website with great products, great guarantees, many comprehensive pages and great customer service. Unfortunately, Google and other search engines won’t give your website high rankings.

There are several reasons why search engines do not list websites although they look great and offer quality content:

1. Your web pages are meaningless to search engine spiders

Search engines use simple software programs to visit your web pages. In general, search engine spiders won’t see anything that is displayed in images, Flash elements, JavaScript (except for a few exceptions) and other multimedia formats.

If the main content of your website is displayed in images or Flash then your website can be totally meaningless to search engines. If your website navigation is pure JavaScript then chances are that search engines won’t find the pages of your website.

Your website will look like a single page site although it consists of many different pages.

Solution: Check your website with IBP’s search engine spider simulator to find out how search engine spiders see your website.

2. The HTML code of your web page contains major errors

Most web pages have minor errors in their HTML code. While most search engine spiders can handle minor HTML code errors, some errors can prevent search engine spiders from indexing your web pages.

For example, a tag at the top of your web pages could tell search engine spiders that they have reached the end of the page although the main content of the page has not been indexed yet.

Solution: Verify the HTML code of your web pages with an HTML validator tool. You can find an HTML validator in the free IBP demo version (IBP main window > Tools > HTML Validator).

3. The HTML code of your web pages doesn’t contain the right elements

If you want to get high rankings for certain keywords then these keywords must appear in the right places on your web page. For example, it usually helps to use the keyword in the web page title.

There are many other elements that are important if you want to have high rankings. All of them should be in place if you want to get high rankings.

Solution: Analyze your web pages with IBP’s Top 10 Optimizer. The optimizer will tell you in detail how to edit your web pages so that they will get top 10 rankings on Google and other major search engines for the keywords of your choice.

4. Your web server sends the wrong status codes

Some web servers send wrong status codes to search engine spiders and visitors. When a search engine spider requests a web page from your site then your server sends a response code. This should be the “200 OK” code.

Some servers send a “302 moved” or even a “404 not found” response code to the search engine spiders although the web page can be displayed in a normal web browser.

If your web server sends the wrong response code, search engine spiders will think that the web page doesn’t exist and they won’t index the page.

Solution: Use the search engine spider simulator mentioned above to find out which response code your web server returns to search engines. If the response code is not “200 OK”, the spider simulator will return a warning message.

5. Your robots.txt file rejects all search engine spiders

If your robots.txt file does not allow search engine spiders to visit your web pages then your website won’t be included in the search results. Some robots.txt file contain errors and search engine spiders are blocked by mistake.

Solution: Check the contents of your robots.txt file. In general, it is not necessary to use a robots.txt file if you don’t want to block certain areas of your website.

Search engine spiders must be able to understand your web pages if you want to get high rankings on Google, Bing and other search engines. The tips above help you to make sure that search engine spiders see what you want them to see.

If you’ve been involved in marketing of any kind over the last two decades, I’m sure you’ve heard the saying, “content is King.” Marketers, successful marketers, live by that mantra. When I look at the Internet what I really see are two things. There is the content and then there are the applications that allow you to interact with the content.

To completely over-simplify things, the applications are what make it possible for us to create, share, and use the content we find on the Internet. So to say content is King, you’d have to also say that the applications are Queen in order to have a more complete view of the Internet. There are all kinds of applications from the browsers that make surfing the Internet possible to all sorts of applications that manage and deliver the content.

Think about it. Without the application we know as Google, how would you find the content you’re looking for on the Internet? I’ve been there and I remember finding things online was next to impossible, but that was back in 1987. Then we have Adobe TM Flash that allows us to see and hear sounds and images over the Internet.

There are all sorts of content management systems available to us today that simply didn’t exist a few years back. As it becomes easier and easier to manage and digest, the demand for new content grows and grows.

Marketers who create quality content often find they are able to generate large amounts of traffic, they usually have large mailing lists, and it almost goes without saying that they usually have healthy bank accounts.

It all starts with the content. The more you create, share, distribute, the better off you’ll be in building a profitable business on the web. If you want the real secret to Internet success, this is it.

Content comes in many forms, and it’s best to use as many forms as possible on your web site because there are now so many ways to access and use content and not everybody wants it the same way. Some people love to read, others prefer to listen, some prefer to sit back and watch a video.

As you develop your content, think about creating not just written articles, white papers, and special reports. Be sure to add streaming audio, podcasts, videos, screen-captures, and even animations to your mix.

Sometimes it’s best to give the same content in different formats. For instance, you might present an article as both a regular web page and a downloadable .PDF file. You might present a video and also present just the audio track from that same video.

Now how do you get from creating content to building a successful business?

Think about why most people use the Internet. They get online and check e-mail. They log into their social networks to keep up with their friends. They search for information to help them answer a question. They look for things to purchase. They come to play games and meet people. All of these activities revolve around finding and using content.

When you’ve got content on your web site and you make it easy for people to find, you íncrease the traffic to your web site, naturally.

The more content you have, the more people will be stopping by your web site. Truly the days of the single-page sales letter web sites are done. You’ve got to do more than make a compelling sales pitch, you’ve got to demonstrate that you’re the leader in your market. You’ve got to show people why they need what you have and how it will truly make their lives better. And most of all, you’ve got to let them sample your stuff before they purchase.

Let’s look at it from the customer’s perspective. Your customer wants the best of what’s available but how can they figure out what’s best from a sales letter alone? They need more information that’s not in the form of a sales pitch. They need to feel like they can try it on, test it out, and they can do that when you present them plenty of content on your web site.

So if you’re selling a product that is best demonstrated in a video, be sure you have a number of videos on your web site showing customers using and loving your product. If you sell consulting, demonstrate your knowledge of your topic with articles, reports, white papers, audio presentations, and even videos of you speaking to an audience.

As you plan your content, also keep in mind how you’re going to present it on your web site so that it’s in the formats people can really use, that it’s easy to find, and that it’s readily accessible from different Internet devices, including smart phones.

If you’ll take to time to do this, what you’ll soon realize is that your sales letters will perform better, people will not need as much strong-arm salesmanship before they purchase, your mailing líst will grow, and your web site will show up in more places on the Internet.

It’s no surprise that web sites that present a lot of content lead the field when it comes to sales. Take a look at your web site today and think about how a new visitor would really get to sample what it is you do without having to purchase what you’re selling.

How good is your web site at attracting new visitors with little or no direct effort on your part? Do you have enough easily accessible content on your web site to keep people coming back for more?

Most web sites, including my own, can always use more great content. Adding content is the best and most profitable use of your marketing dollars because the return on your investment continues for years.

For instance, in 1991 I wrote my very first article on marketing. It was published in a national business magazine a few months later and it continues to appear on the Internet almost 20 years later. In that time, this one article has been read more than a million times, and has generated countless sales for my business. What other kind of marketing can do that?

In my opinion, no other marketing piece can do what adding fresh content to your web site can. Ideally, you’ll be adding new content regularly, and expiring content that is no longer relevant. When you do, you’ll have the most profitable marketing strategy working for you all day, every day for years to come.

LinkedIn is often discussed as a powerful social networking tool, particularly for business professionals, employers, and jobseekers. What is not discussed as frequently is the site’s ability to simply drive traffic to your site. We talked to entrepreneur Lewis Howes (who claims that LinkedIn is one of the top traffic sources to his blogs) about how powerful LinkedIn can be for driving traffic.
We asked Howes why he thinks people don’t generally associate LinkedIn with driving traffic like they would with other social networks like Facebook or Twitter. “Their perception of LinkedIn is of a resume, or a way to get a job, but they don’t see all of the powerful tools within LinkedIn that allow you to drive traffic back to your site,” he tells WebProNews.

LinkedIn has announced that it is now being integrated into Microsoft Outlook, in one of the numerous convergences of social media and email that are increasingly taking place.

“Anytime you can increase the size of your network on LinkedIn, it will give you the opportunity to distribute your content to more people, therefore driving more traffic back to your site,” says Howes. “The Outlook integration is a way to connect more with your current LinkedIn contacts, and also help you grow you network as well.”

In some ways, LinkedIn traffic may even be more valuable than traffic from other social networks and sites. This is simply due to the generally professional nature of LinkedIn itself.

“You need to take into consideration that LinkedIn has the highest average household income per user over any other social networking site (even NYTimes.com and BusinessWeek.com readers),” Howes tells us. “That being said, these are business decision makers you are targeting with your traffic from LinkedIn. The network is for real, and it will only continue to grow in time as there are currently 60 million professionals.”

Now consider that LinkedIn could be one of your top traffic sources if you put enough effort into cultivating it as such. On a scale of 1-10, Howes says he’d rank it as a 7 or 8 on importance level for using it. “For me it is always one of the top 5 referring sites that drives traffic to my blogs,” he says.

Howes went through ten steps in a post at ProBlogger.net. While the post is geared at driving traffic to your blog, you may find the advice helpful for other types of sites. In summary (he goes into much more detail about each of these in the post), the ten steps are:

1. Complete your profile.
2. Increase you connections.
3. Customize your website links.
4. Answer questions.
5. Update your status.
6. Join niche groups.
7. Post comments in groups.
8. Add RSS feeds to groups.
9. Create a group.
10. Add the blog application to your profile.

Now that LinkedIn can be integrated into Microsoft Outlook, I would suggest looking at getting that set up as well (steps here), if you want to get serious about including LinkedIn in your traffic strategy.

Of course there are plenty of other ways to use LinkedIn as a tool to increase the success of your business. As Howes lists, you can sell products, find new clients/employees, generate leads, receive funding, obtain sponsorships, sell tickets to events, as get press coverage to name a few.

Linking is the mechanism that connects all the pages on the Internet. You’ve got links throughout your web site to let people navigate their way around. You may have links going out to other web sites that you think will be useful for your visitors. And hopefully you have links coming into your web site from independent sources.

All types of links can impact your search engine optimization results, helping determine where your web site shows up online. Though the hardest to control, inbound links pointing to your site can make the biggest impact.

At its most basic, the concept is that if several high-quality sites are linking to your web site, then Google and other search engines figure your site must be a popular, valuable resource – and they will be more likely to show it higher in their search results. In effect, your site receives “link juice” from other web pages that link to it.

However, it’s not enough to secure a couple links and then sit still. The Google PageRank algorithm looks at the pattern of links to your site as they build over time.

Building the right kind of links can bring a major payoff, while a wrong turn could get you penalized – and the Google Sandbox is not easy to dig out of.

Armed with a bit of knowledge and some creativity, you can build up valuable incoming links naturally and powerfully, avoiding the traps that plague amateurs.

Spice Up Your Links With Some Variety

There are all kinds of link farming schemes to grow links, and you need to run the other way from these. This is also called reciprocal linking, where you exchange links with other web sites that will then link to you on a mass scale. Warning: Google is onto this.

While it’s perfectly advantageous to link to high-quality sites that also link to you, the key here is to cultivate a natural mix of links over time.

Is it natural to suddenly have 100 links pointing to your site, all with the same text? Of course not. When people link to you naturally, they might use your business name (SEO Advantage) or some variation on a descriptive phrase (search optimization company). If too many similar links exist, it can signal that those links were generated artificially and potentially result in penalties.

Also consider which pages on your site inbound links point to. Your home page is probably going to get the most, but it’s natural to have links pointing to specific pages inside your web site, too. Cultivate links to your services, your blog, your news pages, your articles, etc., to help those pages get indexed and build their own PageRank. Called deep links, these can help bolster your site’s overall performance.

Some links also carry a title tag, which is indicated in the source code. This is a little too technical to go into detail here, but if you can influence this you’ll want both the link text and title to vary a bit among the links pointing to your site. Once again, the key is to grow your links in a natural pattern.

Not Every Link Carries The Same Value

Links from popular, established web sites usually carry the greatest value. That’s because they have high PageRank from plenty of other people already linking to them. A link from CNN.com, for example, will carry much more weight than a link from a free press release distribution site that few people know of. Likewise, a link from www.sbdpro.com will have a greater impact than a link from a directory that uses no-follow tags.

No-follow tags are the bane of naive link builders. It’s tempting to think you can just link to pages on your site from your Twitter tweets, Facebook and other social media applications. However, many of these sites as well as online ads and also some directories employ “no follow” tags that prevent the search engines from following a link to your site. In this case, it’s as if the link doesn’t exist in the eyes of the search engines. (That doesn’t mean the links aren’t valuable to people who find you and follow the link, it’s just not helping your web site show up in Google.)

So, How Can A Business Build Incoming Links Naturally?

The mix of links created out on the web pointing back at your web site should avoid skewing toward any particular type. A good mix that you can influence may include:

• Directories – Professional organizations, online communities and forums, business directories, etc. can all potentially provide good links to your site. There are several premium directories that are staples in an SEO firm’s link building toolkit, like DMOZ.org. Keep in mind that your listing itself should be optimized in order to reap the full link juice benefits.

• Press Releases – Writing and submitting press releases online can help you get your news in front of more people and build links to your site. (Be sure to use best practices for writing and evaluate carefully your outlets for good links).

• Blogs – Link to relevant pages on your site from your blog. Build relationships online with other bloggers, too, and they may want to link back to you! Active blogs with high visibility and large followings are going to be your best bet, but you can mix it up over time targeting lesser known bloggers, too. Keep in mind that as other sites grow in PageRank, the value passed to your site will also grow.

• Create Some Link Bait – Make sure your content is so fascinating or funny that people will want to tell others about it. This is the ultimate for building naturally growing incoming links but of course hard to do.

A sample schedule could mean every month you líst your site in two good dírectories, link to interior site pages from a couple relevant posts in your blog, distribute one press release to news sites, and write one great article that other people may want to link to and then let them know about it.

A word about selecting outlets is in order, too. You’ll need to carefully assess each place you target in order to determine the link value they can pass onto you. For example, different press release submission sites and directories can give you a wide variety in link value. This can be time-consuming to determine but worth it when your site’s PageRank starts to climb. (Find some information on how to evaluate outlets in this article on press release optimization: http://bit.ly/dazx7d)

Video: How to Use Google Buzz Strategically

You’ve tested your website, you’ve visited it a few times, you’ve gotten some feedback on it, and you have a bit of data about your visitors.

You might want to make some changes. Here are the top ten issues in website design and usability.

Think about these things in relation to your website and consider what you might want to do to perfect your site.

1. The First Glance
In general, people look at the top left corner of your website first. You should have your essential information there: what your offerings are and how your potential customers can get it. Some visitors are at your site only long enough to confirm that you sell what they want, and some are ready to buy. All visitors need to be able to tell what you do right away. Don’t hide behind a splash page or make people wait while something loads – many won’t take the time.

2. Navigation
When your customers want and need more information, they’ll stay and look for it. Make sure they can find it easily. Put your navigation in the usual places, and make it very obvious what your visitors need to click in order to find each section. Don’t have more than 5-7 choices in your main navigation and keep it consistent on every page. Let your creativity and uniqueness show in some other way – follow the rules when it comes to navigation.

3. Contact Information
Can customers (and search engines) find you when they need you? Your contact information must be clear and accurate. It must also be easy to find. Visitors will visit your website several times before they choose to go for your services or purchase. Don’t make it hard for them to contact you when they’re ready.

4. Call To Action
What do you want your visitors to do? It should be easy to find out how to complete an order through your website or get more information. Regardless of the content of the page make sure that you include a clear call to action. Make it easy for visitors to purchase or request information from you. Just be sure to make it very clear.

5. Above the Fold Focus
Many visitors won’t scroll; most won’t scroll unless you have already convinced them that it’s worth their while to do so. Make sure important aspects are above fold. The unimportant things – why are they on your page? This is especially important on the home page. Visitors who’ve reached your FAQs page or your blog are probably interested enough to spend some time reading.

6. Inviting Content
To develop relationships with your clients, you need to have them visit more than once. In fact, most people won’t commit themselves the first time they come to your website. You need to offer them something of value so they’ll return. Do you have a blog, or frequently-updated featured products? Have you got any useful information that you could offer your customers?

7. Well-Organized Pages
Don’t make your visitors search. Always ensure that your page layout is clear, concise and gives the visitor exactly what they want without having to search for it. Try to put yourself in your customer’s position and use what you learn from testing. Decide what you want to say and plan its organization before you write, so you can be sure to have coherent paragraphs.

8. Visual Appeal
While the content on your page is the most important thing, an attractive page will be more enjoyable and appealing for visitors. Choose colours that work well together, leave some open space so it’s not too busy, and make sure you have everything lined up nicely. Even if you have not got artistic skills you can make a good impression – and you should.

9. Sincerity and Trustworthiness
The internet is all about trust. If you can ensure that your website is trustworthy, people will be more likely to complete an order. What’s more, the search engines also base your rankings on how trustworthy they think your page is. Don’t undermine your future success by trying to trick the search engines or mislead your visitors.

10. A Polished Finish
Do your links work? Make sure you check your grammar, spelling and layout are correct? Is all the information up to date and accurate? Your visitors would prefer to shop in a well kept and clean shop in the high street. They would prefer to purchase in a clean and well kept website too. They’ll have less faith in you if you have errors on your website.

Is your website perfect? Maybe not. We’ll be providing more information on all of these points as we go along, and your site will become better and better as you follow our suggestions and learn more.